Your Team in Madagascar. Fully Managed.
Build your team in Madagascar without the complexity. Optiline Mada provides skilled professionals, modern workspaces, reliable technology and complete local management — all under one roof.
Madagascar
Talent connected to your business
(a) — Why Madagascar
Local Talent. International Standards.
Madagascar offers a skilled, multilingual workforce, competitive operating costs and convenient time-zone alignment with Europe — a professional destination for international outsourcing.
Madagascar
Europe
Global markets
(b) — Why Optiline Mada
Everything You Need to Build Your Team in Madagascar
Ready-to-Operate
Your team can start working quickly with professional offices, equipment and infrastructure already in place.
Skilled Talent
Access qualified and carefully selected professionals across multiple fields.
Fully Managed
We handle recruitment, HR, administration, facilities and day-to-day local operations.
Reliable Infrastructure
High-speed Internet, backup connectivity, reliable IP telephony and professional IT infrastructure.
International Experience
A team with extensive experience working with international clients and business environments.
Cost Efficiency
Build a high-quality operational team while optimizing your overall operating costs.
(c) — Our solutions
Flexible Outsourcing Solutions
Call Center & Customer Operations
Customer service, sales and support teams operating to international standards.
- Customer service
- Inbound calls
- Outbound calls
- Telemarketing
- Appointment setting
- Lead qualification
IT & Software Development
Dedicated engineering teams working alongside your in-house organisation.
- Software developers
- Web developers
- Mobile developers
- Front-end developers
- Back-end developers
- Full-stack developers
Administrative & Back-Office Services
Structured back-office support for finance, administration and operations.
- Administrative assistants
- Data entry
- Accounting support
- Document processing
- Customer administration
- Scheduling
(d) — Fully managed
You Focus on Your Business. We Take Care of the Rest.
(e) — How it works
From Your Idea to a Ready-to-Operate Team
Client
You
Define your profiles, volumes and activities. Step back from the local complexity.
Optiline Mada
Output
Ready-to-Operate Team
Skilled, equipped and supervised — working to international standards from day one.
(f) — Infrastructure
Built for Reliable Operations
Up to
0 Gbps
Dual-Fiber Internet Speed
0
Scalable Workstations
0/7
Operations Coverage
0+
Agents Capacity (2 shifts)
- High-Speed Internet
- Backup Internet Connection
- Reliable IP Telephony
- Professional Workstations
- Secure Network Infrastructure
- IT Support
- Power Backup
- Secure Offices
- Access Control
- Comfortable Work Environment
- Meeting Rooms
- Management & Supervision
(g) — Our talent
The People Behind Your Operations
Need a specific profile?
Tell us what you need and our recruitment team will help you build the right team.
(h) — Process
From Your Idea to a Fully Operational Team
- Step 1
Tell Us What You Need
Describe the profiles, number of employees, schedules and activities.
- Step 2
We Design Your Solution
We create a customized outsourcing solution according to your requirements.
- Step 3
We Recruit Your Team
Our team identifies and selects suitable candidates.
- Step 4
We Set Up Everything
Office, computers, connectivity, telephony, administration and employee services.
- Step 5
Your Team Starts Working
You manage your business operations while Optiline Mada manages the local environment.
(i) — Flexible team sizes
From One Specialist to an Entire Operations Team
1–10 employees
Small Team
A first specialist or a compact team to test and structure your operations.
10–50 employees
Growing Team
A scaling operation with supervision, reporting and structured processes.
50+ employees
Large Operations
A full operational department with dedicated management.
(j) — Industries
Supporting Businesses Across Industries
(k) — Trust
Why Companies Choose Optiline Mada
- International experience
- Reliable infrastructure
- Skilled professionals
- Flexible team sizes
- Transparent communication
- Dedicated local management
- Scalable operations
- Long-term partnership
0+ years
International Experience
0+
Professionals Capacity
0
Scalable Workstations
FR · EN · MG
10 Languages
0+
Industries Served
Figures will be published once the official data is confirmed.
(l) — Our promise
Our Commitments to Your Business
“
A dedicated manager follows your team every day and reports to you regularly.
“
Your data and processes are protected with strict access rules and confidentiality agreements.
“
You start small, test the quality, then scale your team at your own pace.
Our partners, operators & technology
Orange
Airtel
Zapier
Salesforce
HubSpot
Zendesk
Zoho
Freshdesk
Intercom
Pipedrive
Odoo
Twilio
3CX
Asterisk
RingCentral
WhatsApp
Slack
Zoom
Notion
Asana
Trello
Shopify
WooCommerce
PrestaShop
France
Belgium
Switzerland
Germany
United Kingdom
Canada
United StatesFranceBelgiumSwitzerlandGermanyUnited KingdomCanadaUnited StatesReady to Build Your Team in Madagascar?
Tell us what you need. We'll take care of the rest.